Start with these checks
- Use the correct incoming and outgoing mail settings for your mailbox.
- Keep DNS records for mail services aligned with the provider instructions.
- Avoid sending bulk or cold email from standard hosting mailboxes.
- Ask support before changing MX, SPF, DKIM, or DMARC records if you are unsure.
Escalate safely
- Open a ticket with the sender address, recipient address, error screenshot, and message time.
- Never share mailbox passwords or one-time codes.
