Information we collect
- Contact details submitted through forms, email, or support requests.
- Account, order, invoice, and service details handled through the client portal.
- Technical information such as browser type, device information, pages viewed, and approximate location where analytics or security tools are enabled.
- Chat and support communication, including messages sent through Zoho SalesIQ where live chat is accepted.
How information is used
- To answer enquiries and provide support.
- To process orders, hosting services, domain services, invoices, and account requests through the client portal.
- To improve the website, diagnose issues, and protect services from abuse.
- To communicate service updates, support replies, and account-related information.
Cookies and third-party tools
We may use essential cookies, analytics tools, live chat tools such as Zoho SalesIQ, and Google products where enabled. Optional tools are controlled through cookie consent on this website.
Contact
For privacy questions, contact hello@vastgig.com.
