Billing & Payments
Payment failures, payment proof, invoices, and support details.
- How do I pay an invoice and check the result?
- How do I submit payment proof?
- How do I view or download an invoice?
Knowledge Base
Quick answers for common website tasks.
Clear first steps for domains, DNS, payments, email, SSL, cPanel, and moving a WordPress website.
Domains & DNS
Domain searches, nameservers, propagation, and privacy basics.
Mailbox setup and basic deliverability guidance.
- How can I improve email deliverability?
- How do I change my nameservers?
- How do I create an email account in cPanel?
Getting Started
First steps for choosing the right Vastgig route.
- How do I choose a hosting plan?
- How do I get started with Vastgig?
- How do I use a passkey to sign in to Vastgig?
Hosting & cPanel
Hosting access, plan choice, and everyday control panel tasks.
- How do I choose a hosting plan?
- How do I create an email account in cPanel?
- How do I log in to cPanel?
SSL & Security
SSL, account safety, and website protection basics.
- How do I use a passkey to sign in to Vastgig?
- How does AutoSSL work?
- What basic security checks should I run?
Support
How to get clear help without exposing sensitive details.
- How do I find and reply to a support ticket?
- How do I log in to cPanel?
- How do I submit payment proof?
Website Migration
Move website files, databases, email, and DNS with a plan.
- How do I change my nameservers?
- How does WordPress migration work?
- How long does domain propagation take?