Knowledge Base
How do I get started with Vastgig?
Already a customer? Sign in at www.vastgig.com/account to manage your services, domains, invoices and support. Starting a new website? Use the website to compare hosting or search for a domain, and ask the team if you need help choosing.
If you already have an account
- Use your existing Vastgig sign-in. Open Services for your hosting and cPanel access, Domains for your registered names, or Bills & Payments for invoices.
- If you sign in but cannot see an expected service, check the account selector. Each client account has its own records and access permissions.
- On a phone, the bottom navigation shows Home, Services, Domains, Bills and Support. Use More to find Account and other destinations.
If you are starting something new
- Search for a domain if you need a website address. Compare hosting plans if you need a place to run your website.
- If you are moving a website, tell the team your current provider, domain and what you need moved. Confirm the work and any cost before making DNS changes.
- Creating a Vastgig account does not itself create a hosting service or register a domain. Review your selection and invoice before paying.
Where to ask for help
- For an existing account, open Support and choose New Ticket. Select the department for the issue and include the affected service or invoice.
- For advice before ordering, use the Contact page. Share your goal and website requirements, without sending passwords or sign-in codes.
