Where are my saved payment methods?

Open Billing from the sidebar and expand Saved payment methods to view your saved Stripe cards. The panel tells you whether automatic card payments are enabled for your account.

View or add a card

The card list shows each card’s brand, last four digits, expiry date and whether it is the default card.
Read the card-saving authorisation, tick the checkbox and choose Add a card securely. Complete setup in Stripe. Adding a card does not place an order.
If card setup is still being checked, use Refresh saved cards before starting another setup.

Automatic payments

Saving a card and allowing automatic payments are separate. The panel states whether automatic card payments are enabled for the account.
Automatic capture depends on the account setting, eligible renewal, payment method and successful provider processing. Do not assume every invoice will be collected because a card is saved.
If the panel says automatic payments are disabled or you are unsure about a renewal, contact Billing/Payments. Continue to check invoice status and renewal notices.

Change the default or remove a card

Choose Make default next to the card you want to use as your default.
Choose Remove next to the card and confirm the removal. This can affect future renewal payments, so make sure you have another way to pay.
Do not send card numbers, security codes or screenshots of full card details to support.