Knowledge Base
How do I submit payment proof?
Submit payment proof by opening a support ticket and attaching a clear screenshot or receipt that shows the amount, date, and payment reference.
Include these details
- Invoice number.
- Amount paid and currency.
- Payment date and reference.
- A screenshot or receipt with sensitive details hidden.
Security reminder
- Never include passwords, PINs, OTPs, full card numbers, or private banking credentials.
- Open a support ticket and include your domain, invoice number, or a clear error screenshot so our team can check it quickly.