Knowledge Base
Where do I find things in the new Vastgig dashboard?
Services contains hosting and cPanel access. Domains contains domain-management tools. Bills & Payments contains invoices, with Bills as the mobile label. Support contains tickets. Account contains contact, access and sign-in settings; on mobile, find it under More.
Desktop navigation
- Overview brings you back to the dashboard summary. Services lists your hosting and server products. Domains lists your registered domain names.
- Bills & Payments lists invoices. Support lists conversations with the team. Account contains contact details and account-access settings.
- The account selector near the top shows the current client account. Check it if you have access to more than one account.
Mobile navigation
- Use the bottom bar for Home, Services, Domains, Bills and Support. Home is the overview page; Bills is the invoice section.
- Choose More to reach Account, Affiliates and other available destinations. Service detail tabs, including Access & billing, remain inside the selected service.
Opening a record
- Choose a service, domain, invoice or ticket from its list to see its details. Use the list search and filters if there are several records.
- A list filter can hide a record. Choose All when checking whether a service or invoice exists, and confirm the selected client account.
- The dashboard and cPanel serve different purposes. Use Log in to cPanel beside your eligible hosting service on the dashboard or in Services. You can also open the service, choose Access & billing, then Open control panel.
