Knowledge Base
Where do I find things in the new Vastgig dashboard?
Use the sidebar to open Services for your products and hosting access, Domains for domain management, Billing for invoices, Affiliates for referrals and commission, and Support for tickets. Under My account, choose Profile & details for contact and account-access settings or Security for sign-in settings. On a phone, open the menu at the top left to see the same navigation.
Desktop navigation
- Dashboard brings you back to your account summary. Services lists your products and services, including hosting and servers. Domains lists your registered domain names.
- Billing lists your invoices. Affiliates shows your referral link and commission. Support lists your conversations with our team. Expand My account, then choose Profile & details to manage contact details and account access, or Security to manage how you sign in.
- The account selector near the top shows the current client account. Check it if you have access to more than one account.
Mobile navigation
- On a phone, tap the menu icon at the top left to open the sidebar. Choose Dashboard, Services, Domains, Billing, Affiliates or Support.
- In the sidebar, expand My account to reach Profile & details and Security. Service detail tabs, including Access & billing, remain inside the selected service.
Opening a record
- Choose a service, domain, invoice or ticket from its list to see its details. Use the list search and filters if there are several records.
- A list filter can hide a record. Choose All when checking whether a service or invoice exists, and confirm the selected client account.
- The dashboard and cPanel serve different purposes. Use Log in to cPanel beside your eligible hosting service on Dashboard or in Services. You can also open the service and choose Log in to cPanel near the service heading.