Knowledge Base

How do I join the affiliate programme and share my link?

Sign in to your account, open Affiliates and choose Become an Affiliate. Review the activation, tick Activate the affiliate programme for this account. and choose Confirm activation. Once your affiliate account is active, open Overview or Promote, find Your referral link and choose Copy link. Share that complete link with the person you are referring before they sign up.

Join from the correct account

  • Open your account and choose Affiliates in the sidebar. On a phone, open the navigation menu first. Check that you are using the client account you want to join the programme.
  • Choose Become an Affiliate. This opens an activation review; opening it alone does not activate the programme.
  • Read the review, tick Activate the affiliate programme for this account. and choose Confirm activation when you are ready. Use Cancel to leave the review without activating.
  • An account that has already joined opens its affiliate dashboard. You can go straight to copying its referral link. If activation shows an error or the page cannot show your affiliate information, keep the exact message and ask us to check it before repeating the activation.

Copy and share your own link

  • In Affiliates → Overview, find Your referral link and choose Copy link. The same referral-link section appears under Promote. If copying fails, use the text offered on the page to select and copy the complete link manually.
  • Paste the copied link into your website, blog, social profile or a message relevant to your recommendation. Keep the full address intact. Do not substitute another person’s link or remove its referral details.
  • Ask the person you are referring to use your link before creating their account. Say clearly that you may earn commission on qualifying purchases. A link visit alone is not a qualifying purchase or a commission payment.

Understand which purchases can qualify

  • For new account referrals under our current policy, qualifying new services must be both ordered and paid for within 12 months of the referred customer’s signup. An order before the deadline with payment afterwards does not meet that rule. Renewals and domain names are excluded, and not every service qualifies.
  • Open Referrals and check New account referrals → Earning Validity for the exact deadline, including its GMT time. An account can remain linked to you after that earning window ends; the link does not extend the deadline.
  • Earlier entries under Service referrals keep their original commission terms. Read our programme information and ask us about a specific service before promising that it will earn commission.

Ask about activation or a missing referral

  • Open Support → New Ticket and set Department to Affiliates Support. Choose a Priority, enter a clear Subject and Message, review them and choose Open ticket. Include the referral reference shown in your dashboard, the relevant service and what you expected to see. Do not send passwords or sign-in codes.
  • If you already have a ticket about the same referral, reply to that ticket. Our support guide explains how to keep the conversation together.